Terms & Conditions

Prices

All prices quoted are exclusive of VAT and Carriage. There is no minimum order charge. TOC reserves the right to change price details as it may deem necessary without prior notice and without incurring obligation. 


Payment

Payment is to be made within 30 days from date of invoice. A statement covering all invoices is sent monthly. Goods will remain the property of TOC until payment in full has been received. Interest may be charged on overdue accounts at the rate of 3% per month. Furthermore, any costs incurred in recovering debts will be charged accordingly.  Cheque, BACS, Visa, Mastercard and Switch are all accepted methods of payment. If you have requested to pay your account with Euros, you can pay via cheque or BACS.


ISO 9001:2008

TOC operates a Quality Management System in accordance with ISO 9001:2008. This incorporates a Batch/Lot Control System for traceability of all medical devices and equipment dispatched by TOC. Customers should retain information for products supplied by TOC including Batch/Lot No. and expiry dates.


Continuing Product Improvement

Due to continuing product improvement TOC reserves the right to modify, improve and change product specification and to discontinue products without advance notice and without incurring obligation. We are not responsible for typographical or photographic errors and we reserve the right to limit quantities.


Cancellations

TOC reserves the right to cancel an order or balance of order without liability. Customers are not able to cancel orders without the agreement of TOC. A charge may be made to cover costs already incurred where special items are cancelled.


Instrument Repairs & Returns

TOC is prohibited from accepting instruments for evaluation or repair without proof of sterilisation. Unless proof of sterilisation is provided TOC reserves the right to either destroy these items or return them to the sender.


Law

These terms and conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

 

No part of TOC’s catalogue, literature or website may be reproduced in any form without the permission of TOC. All images are for illustration purposes only. All trademarks are the property of their respective owners.

E&OE.

Please note TOC is unable to supply Eire with GAC products.